スキャナー変更事項(v2.70.1)

e4Rv6THH_400x400.jpgブライアン・ローズ
2021/04/24 04:15
 不具合修正 

  • キネティックカプセル・プログラムでアイテムを獲得した後も新たなプログラム実行のためキネティック・カプセルは開かれたままとなる。
  • スカウト・コントローラーの獲得及び喪失状況の中国語訳文は適切な状況を表示するよう差し替えられる。

 既知の問題 

マップ画面から遷移した「アクティビティ」タブで最も古い内容が開かれてしまう問題は引き続き調査されている。今のところは距離を変更するか、メインメニューボタンを右へスワイプさせることでCOMMへ遷移することで最新の内容が読み込まれる。

Grubble
C.O.R.E.サブスクリプションの問題に関しては何かないのでしょうか?

e4Rv6THH_400x400.jpgブライアン・ローズ
2021/04/24 04:46
一部のサブスクリプションで発生している理由や支払いが完了せずに保留となっている可能性について調査しているところだ。iOS版では自動更新のキャンセルやクレジットカード情報を確認のうえ再開することに言及しているエージェントも見受けられるね。そういったプレイヤーに関してはアップル社が支払い情報の再確認を行っていたのかもしれないが、引き続き調査を継続しているところだ。

今のところ、こうした状況にあるエージェント諸君が真っ先に試すべきは全てのエージェントへ既に適用されているバージョン2.69で実装されている「更新」ボタンだ。「更新」ボタンは「メインメニュー」をタップし、「設定」をタップし、「サブスクリプション」カテゴリーの一番下までスクロールさせてくれ。ただし、グーグル社やアップル社で支払い情報の再確認を進めているのであれば、この「更新」ボタンでは解消しない可能性がある。

この一部のプレイヤーに生じているサブスクリプションの更新問題を認識しており、その対処に取り組んでいるよ。

NianticBrian
2021/04/24 04:15(Forum)
Ingress 2.70.1 Release Notes
Bug Fixes

• Fixed: After claiming an item from a Kinetic Capsule Program, the Kinetic Capsule remains open to run a new Program.

• Fixed: Chinese translations for capturing and losing Scout Controller status were switched to show the correct status updates.

Known Issue

• We're investigating an issue with the ACTIVITIES tab opening the oldest update first when entering via the Map Screen preview. Updating the distance slider should load the most recent update, or entering COMM by swiping the Main Menu button to the right should load the most recent update.

Grubble
2021/04/24 04:46(Forum)
Ingress 2.70.1 Release Notes
Any word on the C.O.R.E. subscription issues?

NianticBrian
2021/04/24 05:15(Forum)
Ingress 2.70.1 Release Notes
@Grubble we're still investigating why this is happening to some subscribers, and whether it might be billing issues where charges are pending but haven't completed/haven't gone through, which is causing some Agents to enter an "on hold" state. On iOS, some Agents mentioned canceling their next auto renewal, resubscribing, and also confirming their credit card info to reactivate their rewards. For those players, it might be that last bit (confirming or re-verifying payment info) that Apple was actually looking for, but we're still investigating.

For Agents currently in this state, the first thing to try is the new Refresh button in Ingress 2.69 (the version released to all Agents). To access the Refresh button, tap Main Menu, tap Settings then scroll to the very bottom of the Settings menu under the Subscription category. However, if Google or Apple are looking to confirm or re-verify payment info, this Refresh button may not help.

We are aware of the C.O.R.E. renewal issues affecting some players, and we're working to address them.

Grubble
2021/04/24 06:48(Forum)
Ingress 2.70.1 Release Notes
@NianticBC
Thank you for the update. I'm currently on an iphone XS with iOS version 14.4.2. Ingerss version 2.69.1-2a3517b8. If it's helpful, Here's what I've tried:

• The subscription refresh button: has not worked

• Cancelling membership and then subscribing through the in-game store: has not worked

• Renewing my canceled membership through the Apple store: has not worked

• Renewing membership through the in-game store after renewing it in the App store: has not worked.

However, I was able to purchase more CMU units through the in-game store.

Do you think the issue could be related to using App store funds (loaded up through a gift card) rather than having Apple use an alternate payment for the subscription, like a debit card?

EDIT: I contacted Apple support and they said the transaction has gone through and looks normal on their end.

NianticBrian
2021/04/24 08:13(Forum)
Ingress 2.70.1 Release Notes
@Grubble just had a thought -- do you use Sign in with Apple to log into Ingress, and if so, do you hide your email address from Ingress via Sign in with Apple (versus passing your email address on with your login)?

NianticBrian
2021/04/24 08:41(Forum)
Ingress 2.70.1 Release Notes
@Grubble if you take a game action now, do you see your C.O.R.E. rewards (like 2,500 inventory) on your account?