イングレスプライム:フィードバックの透明性向上について
イングレス
2018/11/01 03:11
エージェントの皆さん、イングレスプライムのベータテストにおけるご支援に感謝します。フィードバック方法を改善するため、第1フェイズ・ベータテスターの皆さんと協力し、Reddit.comに公開サブレディットを作成しました。今後のフェイズでは不具合や同等性確保、機能要望に活用いただくこととなり、妥当性ある報告は既知の問題一覧へ追記されることでナイアンティックへ提供されます。イングレスプライムが実装されてベータテストが終了した後にはフィードバックを収集してナイアンティックへ提供することに活用されます。フィードバック・プロセスの透明性を向上させ、誰もが現状の問題を把握できるようになるでしょう。
このサブレディットはこちらをご覧ください。
ようこそ!まずはこちらをご覧いただきたい! |
イングレスプライム・フィードバック・サブレディットへようこそ! このサブレディットの目的は何か このサブレディットのモデレーターは誰か ナイアンティックはこのサブレディットで積極的にモデレートするだろうか ナイアンティックはこのサブレディットをオペレートしているのか このサブレディットは公式サポートを受けられるのだろうか どのように動作しているのか質問してよいだろうか。 不具合報告の方法
イングレスプライムの改善に協力してくれることに感謝するよ!ハッピーハッキング! /u/soloredcup (注釈)ここに挙げたルールはサブレディット上のルールであり、イングレスの利用規約ではない。 |
Ingress
2018/11/01 03:11(email)
New Ingress Prime Feedback Subreddit
Agent,Thank you for your passion and support during our various Ingress Prime beta testing phases. To improve the feedback process, we have collaborated with a small group of phase one beta testers to create a public subreddit on Reddit.com. During the remaining beta phase of Ingress Prime testing, this is a place to report bugs, parity requests, or feature requests. Valid reports will be added to our Known Issues Tracking document and provided to Niantic. Once Ingress Prime launches and the beta phase is over, this subreddit will be used to gather your feedback on the Ingress Prime application and provide it to Niantic. This subreddit will increase the level of transparency in the feedback process and make sure everyone knows what the current issues are.
The subreddit can be accessed by going to
https://www.reddit.com/r/IngressPrimeFeedbackThe Ingress Team
soloredcup
2018/10/30 23:49:39(Reddit)
Welcome! Read This post first!
Welcome Agent to the Ingress Prime Feedback subreddit!What is the purpose of this subreddit?
During the remaining beta phase of Ingress Prime testing, this is a place to report bugs, parity requests, or feature requests. Valid reports will be added to our Known Issues Tracking document and provided to Niantic.Once Ingress Prime launches and the beta phase is over, this subreddit will be used to gather your feedback on the Ingress Prime application and provide it to Niantic.
Who are the Moderators of this subreddit?
The moderators are a group of uncompensated volunteers from the phase one beta testing. They have been collaborating closely with Niantic since the release of the Ingress Prime Beta program to gather feedback on the beta software.Will Niantic be actively moderating this subreddit?
No. This subreddit was not created by Niantic but /u/soloredcup from Niantic did write this welcome post to provide the subreddit legitimacy. However, that is the extent of Niantic's direct involvement. Niantic will be collaborating with the moderators to ensure that issues are properly brought to our attention.Is Niantic operating this subreddit?
No. All of the moderators have full access to the subreddit and it was not created by Niantic. The point of this subreddit is not to promote Ingress Prime but to provide a space for the Agents to report issues with the software. This includes criticism, complaints, and compliments. As with any subreddit, this one also have established rules that you should familiarize yourself with on the right side of the subreddit. Our community management philosophy is to remain neutral and unbiased. We believe this philosophy compliments the user driven nature of Reddit. Niantic will be collaborating with uncompensated moderators of this subreddit, but will not be directly moderating. No, you won't be banned from this subreddit for simply being critical or negative. You may be banned from this subreddit if you violate one of the rules though.Can I get official support on this subreddit?
In short, no. If you need official support, you can submit a support ticket via our Help Center. We also have a knowledge base of support articles to help address common troubleshooting issues. You can also get 280 characters of support from @NianticHelp on Twitter.What if I have a question about how something works?
Use the "Question" flair for your post so your peers know you are seeking information.How to make a bug report post:
- Search the known issues list before posting. Chances are, someone already posted. If you see the bug or feature already documented, leave a comment and simply say "Yes, I can confirm this too." and give your phone/operating system details.
- Make your post title clear and concise.
- Describe the bug as best you can, and don't make it too wordy.
- DOCUMENT THE STEPS TO REPRODUCE IT.
- Include at least one screenshot or video.
- Offer your phone info. Make it easy to read. Give us your phones make, model, OS, OS version, Screen size (if applicable)
- Don't get mad.
- Up vote posts so we know which are the most pressing.
- Tag your feedback with the appropriate link/post flair.
Thanks for helping us make Ingress Prime better! Happy Hacking!
Ingress Global Community Manager
Edit: Made it more clear that the rules being referenced are the subreddit's rules. Not the Ingress TOS.
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